Game-Changer – Leadership with Emotional Intelligence

Today I want to start with a little story happening to me last week. 

In the latest discussion I had with a colleague I was asked, why am I doing this course? Your Manager or team leader should be aware of and make sure that a team is working on a good level with each other and not leave this responsibility on me. 

I asked what is this person’s exact understanding of EI, and I started to explain my learnings and insights and why we all have our responsibilities when it comes to ourselves and our Emotional Intelligence but in the end, this discussion left me thinking. What if, everyone would think the same way as this person does, in the belief system, that everyone else is responsible just not myself. It also made me question myself.

When are your situations you need to be more aware of Emotional Intelligence? I also reminded myself again about my actions I can take and work on myself. Because we all have the responsibility, not for others, at least for ourselves. We all might have difficult times or situations we did not expect, and even more important it is to handle exact these situations wisely. And exactly for this your awareness of your Emotional Intelligence can help you to pass them in a different way.

Since I’ve been taking this course, I’ve been learning every week and this knowledge will stay with me for all the years to come. What about you? Are you aware of your Emotional Intelligence? Share your stories with me so we can share the importance of EI together and inspire others too.

Working on these skills and having them in my toolbox, ready to use in every situation is a game-changer for every kind of job or personal relationship and especially being in a leadership position in future. 

“ Leadership is not domination. It’s the art of persuading people to work toward a common goal.” – Daniel Goleman

Leaders in business looking to improve their organisation’s performance can do so by improving their emotional intelligence: that is, their skill at identifying, understanding and influencing emotion.

Whenever we interact with those around us or attempt to navigate our own internal feelings, we’re using our Emotional Intelligence. Our EI competencies determine the way that we’re able to perceive, comprehend, express, think through, and manage our emotions. By investing time and energy into developing these competencies — as explained through the Genos Leadership Model of emotional intelligence – leaders are able to bring more awareness to both their own emotions and the emotional states of those around them. 

Genos wouldn’t be Genos if we won’t have something to offer especially for people in leadership positions. In our last session, we talked about the difference between Workplace Assessment and Leadership ~ssessment. There are a few differences, even though they look pretty much the same from the outside. It is specifically designed to meet the needs of a person in a leadership position on a day-to-day basis. The Leadership Assessment is the same as the Workplace Assessment based on the Genos Model.

We also had a closer look over the Genos EI Leadership Model. Let me explain it to you a little more specific so you can see the differences to the Genos Model of EI Competencies I shared with you in my blog before.

This is the Genos Model of Emotional Intelligent Leadership Competencies.

If you take a look at both Genos Model’s you might see that there is not a big difference. Some eagle eyes might have noticed that the colour is different but that’s not what I am talking about. The main difference lays in the detail and here it is the last competencies of the model.

Inspiring Performance is about facilitating high performance in others through problem-solving, promoting, recognising and supporting others work.

If you want to know more about Genos International Emotional Intelligent Leadership take a look here. 

I want to end my report about my Genos journey with the words of Klaus Schwab.

“We need leaders who are emotionally intelligent and able to model and champion co-operative working. They coach rather than command; they’ll be driven by empathy, not ego. The digital revolution needs a different more human kind of leadership.”

For now, I wish you an amazing week full of insights and inspirations.

See you for my next report about my learnings & takeaways, till then, love what you do.


One more thing I want to share with you is this opportunity to be part of a free Masterclass with Genos. Learn more about the link between Emotional Intelligence & Psychological Safety. This practical masterclass offers insight into the neuroscience connecting emotional intelligence & psychological safety. Learn how to create a better working environment for yourself, your teams and your organisation. Register now and secure your seat, get yourself insight about EI.

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8 Steps To Cloud 9

Tell you what? I am already halfway through the Genos EI Certification course and I did not even notice it. Time flies so fast when you do what you enjoy doing, doesn’t it?

Well, without wasting much time on my amusement, I would tell you about the very interesting “8-step debrief process”. Oh and let me tell you this, the assessment is only half as good as the debrief one would go through.

To help you understand these processes better, let me tell you a bit more about my journey which led me here today.

After I signed up for the Genos EI Certification course, it was my time to do my own Genos Assessment before starting this class. I also received my personal debrief to have a look at my own results. And I can confidently say, doing the assessment is the easier part. It is the debrief where more fun lies. 

The debrief is included in every assessment to go through your results of your report. The assessment is clear to understand. A debriefing takes around 90 minutes and you go through your report to figure out, what are actions you should take and focus on working on and where are your strengths can use for your growth. You might be surprised how others see you compared to how you see yourself. 

So let us overview the 8-step debrief process:

Step #1 State the purpose – context and meaning, why are we here.

Step #2 Explore their goals – where to go

Step #3 Revisit the Genos model and clarify questions about it. (you remember, I explained it to you last week, feel free to revisit here.)

Step #4 Explore how the results are presented – The Genos assessment is designed to give the perfect overlook of their results.

Step #5 Interpret the familiarity and consistency results – How familiar are your raters and how consistent were their answers compared to each other.

Step #6 Facilitate an interpretation of the results. – results, comments, etc.

Step #7 Summarise key insights, actions and benefits. – Where are actions to take, where are your strengths.

Step #8 Discuss the response process. – What they should or shouldn’t do with their report.

The reactions of these 8 steps can be very different. Maybe you already expected certain answers and you are focused on your actions or you might be surprised, overwhelmed or just confused. In any case, I suggest you take some time to reflect on yourself, to see what you should work on or change. Here I strongly suggest. Write it down, because we all know how our daily basis is, things are getting stressful and we are going back into our old structure without any change.

Our supportive teachers showed us how a to debrief would look like and based on their role model we had the chance to go through these steps in pairs and train each other to do such a debrief. It is challenging and still a very good way to practice what you just saw and listened to. It also reminded me of how important emotional intelligence is, for myself as an instructor as well as for the individual I would debrief. Observing my participate and give my feedback on how I felt during the training and what I think I would also take away for myself. On the other hand, trying to do the same session as my classmate just did with her, openly and also receiving my feedback after which will help me to reflect and know where I should take action.

For me, the most challenging thing was to use a domain-specific language I was unfamiliar with. So my action out of this training is, to rehearse it until I get comfortable with the language and still be myself. Because an assessee will have more trust in you when they feel your authenticity.

Coming back to my personal assessment experience, I don’t regret a single minute of signing up for this course and having the opportunity of taking such an assessment. I know my strengths even better than before, I know where I have to be more mindful and where I need to use my emotional intelligence consciously.

“Emotional Intelligence can be the game-changer to high performance and personal leadership” – Steve Gutzler 

See you next time,


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Gen(i)o(u)s Adventure continues

Wednesdays are my favourite days lately, not because Wednesday itself is something special but because I am doing something special on Wednesdays.

Every Wednesday, a group of EI-aware people meet for their next lesson on their way to becoming Emotional Intelligence Practitioners.  

Last week I attended the second day of the program and wow! Even more than before I realized for myself that, I am at the right place at the right time. When I started to read about EI, I felt so familiar with the topic and thought the future needs exactly this, awareness of yourself and others, in professional life and personal.

“I learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Our second session was filled with in-depth information about Genos Assessment and it was so interesting to take a deep dive. We also got interesting insights into the Emotional Intelligence model we are going to work with.

Emotional Intelligence involves a set of skills that help us perceive, understand, express, reason with, and manage emotions, both within ourselves and others. We can apply these skills to help us become more conscious of our own and other’s feelings and more conscious of the influence emotions are having on our decisions, behaviour, and performance. This helps us minimize the unproductive influence of emotions and maximize their productive qualities.

The competencies shown in yellow on the model above, help us consistently demonstrate the productive being states on the right side of the model, as opposed to the unproductive being states, that we can all be at times, on the left side of the model.

Now let me explain to you our competencies a little better.

    • Self-Awareness is about being aware of the way you feel and the impact feelings can have on decisions, behaviour, and performance.
    • Awareness of others is about perceiving, understanding, and acknowledge the way others feel.
    • Authenticity is about openly and effectively expressing oneself, honouring commitments, and encouraging this behaviour in others.
    • Emotional Reasoning is about using the information in feelings (from oneself and others) and combining it with other facts and information when decision-making.
    • Self-management is about managing one’s own mood and emotions; time and behaviour; and continuously improving oneself.
    • Positive influence is about positively influencing the way others feel through problem-solving, providing feedback, recognizing and supporting others’ work.

Are you aware of those competencies above? Reflect on them, look at yourself and try to understand how others see you when you mirror them. 

Lately, I read an article about how Google began a multi-year project to discover how to build the perfect team. It amazes me to realize what Google started back in 2012, has become such an important topic today in 2021. And I feel happy to have taken upon it. 

If you want to dive deeper into that topic, I suggest you read their Project Aristotle. It gives you more knowledge about what makes a great manager and what defines a team. Both articles are definitely worth the read. 

“There exists a whole that is greater than the sum of its parts.” -Aristotle

I am looking forward to learning more and take you with me on my journey.

See you next time, until then stay emotionally intelligent and don’t forget, love what you do.


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Intellifying Emotions, Professionally!

“In a very real sense, we have two minds, one that thinks and one that feels.” Daniel Goleman

Part 1

I can’t tell you how true I find it. When I attended the software testing conference for the first time and I saw how complex yet human-centric technology is, I felt the struggle people building that software must be going through. 

My curiosity made me explore how testers work, and that’s where I thought, there was something I could do about it. And I did my first public talk on “Emotional Intelligence for Testers“. 

The special bond I have made with the topic of EI from that moment eventually landed me up with what sounds like an outstanding professional course on the subject. A new day brought me a new opportunity. This time it has been from Genos International.

Genos International helps organizations and individuals apply core emotional intelligence skills that enhance their self-awareness, empathy, leadership, resilience, and mindfulness. In their world of ‘do more with less’, applying a mindful and emotionally intelligent approach is fundamental to success.

I have recently started the Genos Emotional Intelligence Certification Program. And I can tell you I couldn’t be happier about my decision to start this new journey. Things I have learned so far in this course and the course material sound promising and I am thrilled to experience what more is yet to come. 

Interestingly, the class I am attending is an all-female batch, which we are told, actually has happened for the first time. I am curious about how this fact will inspire us during the course. I am sure we can inspire each other and I am looking forward.

My key takeaway from the first session is the following sentence which shows how important EI is for each and every one of us.

” The way you show up determines the way people feel, and the way they feel determines the extent to which they can engage. And that impacts pretty much EVERYTHING about the outcome of that relationship.”

I believe we all owe something back to the community that supports us and hence I have decided to share this journey of mine with all of you. And I hope it will help you in some or another way. 

That’s all for now. Until then, stay emotional and stay intelligent 😉



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The Irreplaceable You

You are replaceable. Everyone is replaceable. Probably we all have heard that before, somewhere, from someone. In our office or at home. And took it as a subtle hint. 

And yes, you know what? They are actually right. We all are replaceable. But always keep in mind, so they are.

A new team member can finish a project you started, a new member can do things differently or bring changes into the team and their development. Change does not always mean it is better or worse, it is sometimes just different. The way you handled it does not mean you did it wrong, maybe it just did not match with the expectations and that is totally okay. What is not okay is, to continue doing it the same way when you could do it better. When you could grow and change for yourself and the team. When it comes to a task, you can acquire any kind of new knowledge, you can learn everything if you want to to be able to fulfil it. You can learn anything if you want to and if you are open to it.

Let me tell you a small story to understand it better:

Imagine John, 34 years old man who works for the same company since he finished his studies 12 years ago. He has his degree, loves his job and he believes, the world is his. He owns a beautiful apartment near the beach, drives a black Mercedes A-class. He is able to afford to live an amazing and stable life while travelling the world.

If you look at him from the outside, he had it all, and he has all he wants. And apparently, he doesn’t really need to do much to get what he wants. At work, he also makes sure his colleagues know about his amazing lifestyle. Let’s say he is kind of arrogant and he clearly thinks he is irreplaceable. I mean he works there for 12 years, no one knows the company better than him, right? They need him actually.

Now let’s talk about Maria. She is 34 years old and has just started in the same company. She has joined John’s team. The company gave her a chance despite her credentials not being closer to John’s. Their positions are different from each other because Maria has no degree, she completed her school but she could never afford to go to college. She had to start working after school when she was 17. Her life has been the complete opposite of John’s life. Maria leaves the office taking the subway and walks for 20 minutes more to reach her rented apartment. She needs this job and after many different jobs she had, she can look back on experiences that often taught her lessons that helped her grow. She is hardworking and passionate about her goals and she never gives up. Maria always wears a smile on her face no matter what.

The key difference between Maria and John is, Maria is always aware that she is replaceable.

They couldn’t be any different, and if for a moment we place two of these in typical romantic novels, they would hate each other only to fall in love later on. Well, let’s drop that idea for another time. Life is not always smooth and happy. We face difficult circumstances or deal with difficult people. So let’s go back to John and Maria.

Maria did a really good job; she learned new skills in her free time, read books and did research on topics she did not understand. She learned fast, and her colleagues liked her and her spirit. Based on her new knowledge she became confident enough to bring up new ideas on how to change old and rusty processes. 

For John, Maria became a thorn in his eye. He never really understood why the company hired this girl without any degree who never went to college. The reason that she wants to change processes which he started 12 years ago in this company, who is she to change them now? What does she even know? Nothing right? I mean how can she, she never studied. He started to think, it is not fair, his reaction with his colleagues became rude. 

John wasn’t aware, that the company is going through difficult situations and the manager had to take a hard decision. Someone in John’s team needs to leave the company. John of course suggested Maria since she was the last person joining the team. But his manager observed the team and he came to know about their loyalty, who worked hard and who was constantly growing and who did not. So what happened might be unexpected if you look at it on a “logical” level. If you have already faced problems you won’t fire persons who are here for a long time. It is easy to keep them because they know everything. It doesn’t cost you money as it does to teach a new team member. But sometimes it is worth to take a deeper look, are they worth it? Will they help to grow the company or are they maybe only a burden because they don’t see new options? John’s and Maria’s manager did exactly that. He observed and took a decision. He fired John and replaced him with Maria.

Why do you think he did that? What was John’s biggest mistake here? Was it his lack of awareness? His arrogance? Becoming rude to his team members?

All the things mentioned above denote the lack of emotional intelligence. That can be fixed. But his biggest failure was, he stopped learning. He stopped growing. To believe that a degree is enough or all we need to open doors for us and become irreplaceable, I must disappoint you, it won’t be enough. Because having a masters degree but forever staying on the same level won’t ever be enough.

But what is it that makes you irreplaceable, like Maria? Is it even possible to be irreplaceable? What we learned based on John and Maria’s story? No knowledge, degree, status of education or certificates can make you irreplaceable. Because whatever you are able to learn, everyone else can learn it as well. 

So let me tell you what makes you irreplaceable. It is your energy. Your energy is your secret weapon where you have all your potential and maybe, you are not even aware of it. Energy is everything. And the day you finally realize this, it will transform your whole life. 

Maria did exactly this, unknowingly. She shared a positive spirit with her teammates her energy reflected in her sake to learn and grow further and this made her irreplaceable for her manager. 

We have energy around us and we all have energy inside us too. We only need to find our purpose and figure out how to share our energies with others. The more positive energy we share with others the more we are valued by others. These positive energies make you irreplaceable as a human. 

“When we are not aligned with our purpose, we cannot reach our fullest potential.”

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An insider’s story.

Etiquette- an elegant word for simple kindness.

I was working for many years in 5 Star hospitality. In beautiful hotels, in different places in Switzerland where people around the world would stay for their vacations. Hospitality is a fascinating world that is half a secret and half a fairytale. But I have also seen the harsh reality of this industry.

If you think about high-class hospitality, what comes to your mind? Hmm..let me guess, you might be thinking about “11 point Gaul Millau” meals served on a beautiful table with a fresh white tablecloth, expensive dishes, and silver cutlery, a fantastic outside area including a pool filled with blue water and green palm tree lines, luxurious bedrooms with a breathtaking view and wonderfully arranged flower bouquets and amazing chandelier hanging from the ceiling. I am curious to know what comes into your mind, dear reader?

Is it not a lovely place that you have just entered? I want you to ponder upon that very experience. What do you think does it take to bring about such a lavish experience to reality? Well, let me take you deeper into that world. This high rated meals you thought about are prepared by amazing chefs with fresh high great products like vegetables or fruits especially chosen and the fresh-baked bread which gets prepared for these great buffets. The beautifully set table you are going to sit on gets prepared before, every knife, spoon, or even glass is carefully polished beforehand. The pool area needs special treatment because the water needs to be checked 4 times a day so it is always ready for a refreshing swim. Special care is taken of your beautiful bedroom to keep it clean and fresh at all times, so you can feel at home out of your home. They actually can’t take any responsibility for the view or the weather but be assured, if they could, they would do that too. 

Memories of my days in hospitality are still fresh in my mind and I remember how passionate I was. As you also might have experienced, neither every job you start with will fit you, nor will you fit in every job. Or you might just grow out of it. I simply grew out of it too but still, I love getting lost in memories from those times. And for me, those jobs were my most important life lessons which I would never want to miss.

Starting a new job in each of these splendor hotels means, you have to learn their own language, etiquette and adapt yourself to the standards and culture they live in. And all these things may vary from hotel to hotel. So basically, as long as you are in hospitality and changing jobs, you are always required to learn.

To fully enjoy this royal hospitality as a guest, it is also important to be aware of the manners and follow certain etiquette. The etiquettes are heritage which we should honor especially in times where the change is faster than ever before.

As an insider, I would love to share some tips for you as a guest.

Maybe it will help you the next time when traveling or staying in a hotel is as easy as it was again. (And to the fellows who can’t wait for it, you are not alone! But we must be patient. The time will come and we will share all these great adventures again. In the meantime, travel within yourself and see what you can create and learn during this time too.)

It may sound like a matter of course, but let me please tell you, it IS not! And most of the time, people working in hospitality make embarrassing experiences with their guests. If you don’t want to be that guest, please read on!

  • Please be patient if you have to wait. You might be a VIP but for the hotel, every guest is a VIP and gets treated equally.
  • Mistakes can happen and the hotel staff tries to avoid them as best as possible. Complaints can be delivered courteously and they will do their best to solve your problem. Remember, shouting at the staff says a lot more about you than them.
  • The staff would appreciate you a lot if you treat them with humanity. Just because you are staying with the hotel doesn’t mean it belongs to you. Also, saying  “please” and  “thank you” would not hurt. They serve your meal with a genuine smile on their faces but they are not your servant. Please remember the better you treat someone the more you get in return. If you are nice to them, on your pillow you might find a bar of extra chocolate. 
  • Most of the hotels go green and encourage you to reuse towels or will not change bed linens during your stay under one week unless you request. They take this very seriously. In most of the hotels, you will find a “Greencard” which you can place on your bed admitting you agree that the sheets and towels won’t be changed. This card might also get appreciated since the hotel will gift you some sweets or a small surprise for using it. So it is definitely worth the try. Here one pro-tip, most likely if you leave the towels on the ground, the housekeepers will change them anyway for you. 
  • Take only memories – and the complementary travel-size toiletry with you. Please leave the robes, towels, blankets, hairdryers, hangers, ceramic coffee mugs, water cooker, and any other reusable items behind. It’s not worth it, since they already know everything about you, we will probably send you a bill or charge it on your credit card. And please bear in mind, the robe you are stealing is already used and washed over 100 times before you. Invest that precious money in a new one. Also never forget, They do not forget. If you are stealing, they will write it down on your guest card. Whenever you book a room with them again, They know what you did. 😉

I hope you enjoyed reading. Stay tuned for the next part with more exciting insider tips.


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7 tips to make your home-office fun

During this pandemic as we all experienced it, working from home has become the new normal. And let me tell you, what sounds like heaven in the beginning, can be very stressful and exhausting later. 

The home-office has many positive effects such as, you don’t need to leave the house in the morning, you don’t have to spend a long time stuck in traffic, you don’t need to prepare lunch as you always did before. You can get so much done, while you are working from home. 

But you also need to be mindful. Because working from home does not only mean doing your office job but also taking care of your household, pets, kids, and whatnot at the same time. It means you need a lot of superpowers. None of us is an action hero and it is okay to struggle. We do not need to be perfect. 

My personal experience, in the beginning, was that I just could not stop working. “Another email at 10 pm coming in, oh let’s just get it done now” … nah, not cool! So, I will give you one golden rule to follow. What you can’t do in the office, don’t do it in your home-office.

Now let me share some tips which helped me overcome the stay-at-home blues. 

  1. Choose a dedicated workspace and set your office up for productivity. Make sure you find a room, a place where you are not distracted easily and where you are able to focus on your work.
  1. Invest in furniture like a good ergonomic chair. Don’t sit on the sofa the whole day. Take care of your body, you only have one.
  1. Structure your day, as you do it in the office. Create a to-do list.
  1. Work when you are most productive. Start early and finish on time. Make sure you are not overworking just because you are bored. Use the time for yourself, read a book, try a new recipe or start a new hobby. Whatever you do, find something which makes you happy.
  1. Take breaks in between. Eat healthily. Don’t eat between the fridge and your desk.  Celebrate your break with colleagues and set up a zoom meeting for lunch. Drink enough water and go for a walk/run to get some fresh air and move your body.
  1. Dress like a professional. I know sweatpants are comfy, but honestly when you don’t take yourself seriously, why should others? “You are what you wear”, isn’t just a phrase. It is a reality. So, dress up the way you would dress for the office too. It makes you feel confident and confidence is what we need during these times.

7. And for goodness’ sake turn your camera off if you are doing something your colleagues would forever remember you for.

And most importantly, always remember, we are all in this together. Be kind to yourself. Be kind to Karen too, she might be struggling even more than you. Be kind to your neighbour and if you are a family working from home and having a kid you are also supporting in homeschooling, be kind to one another. Your kid might not understand the situation and misses their friends as much as you miss some of your colleagues. This too shall pass.

Let’s meet again next week and in the meantime, take care and love what you do.


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On the 32nd Road of Life.

And I assure you, the roads after 30 don’t end up in the dark tunnel, the way we feared it in our sweet twenties. 

Looking back at myself from my twenties, I remember that thinking about becoming thirty felt like the end of the world and the very end of life. I thought nothing more would be coming after that and everything should have been achieved by then. 

We are generally influenced by all the mid-twenty year’s old rotten stories, 30-under30 list, all the achievements of others like getting married to the perfect match and starting their own family. The fear of missing out made it hard to breathe, didn’t it? But we need to understand that, their goal does not have to be ours. Their timing does not have to match with ours and that’s totally okay. We need to be kind to ourselves. Moreover, the tenth page of your life could already be the first page of someone else. Some of us are more privileged than others therefore this whole idea of comparing yourself with others does not really help. 

And just because you don’t have what everybody has at the same age, it doesn’t make you less accomplished. It only means you are born to do extraordinary things and fulfil some other purpose. 

I can happily say that turning 30 has been a true blessing. I am more at ease with myself, I found my purpose, my focus and I learned that “life at 30” has been entirely different than how I imagined it to be when I was 20 years old. To me, this realization has been eye-opening. Never was I able to take myself so seriously before.

And honestly, for me, taking a hot bubble bath instead of wearing uncomfortable high heels on a Saturday night is way more satisfying. 

Tell you what? In order to grow steady, you must first kill the pest that shunts your growth. And therefore growing might feel like breaking at first. Don’t give up.

Stop worrying about yesterday. It is already gone, the decisions are made and there is no way you can undo things. What about tomorrow? Well, you don’t know what might come. We can’t know the future. All we have for certain in our hands is present. The time of now. Today is all you have got. Today is where you can change things. Today is where you can choose to make a difference. Today you can smile at someone to make their day better. Today you can be kind and today is all you have in your hands. This is the moment where you are able to have all or nothing. Yes or No. Good or Bad. Happy or sad. It is your choice. What or whom you let win over yourself, now you get to decide. 

I am not standing at the farther end of life already and I too am like many of you, still a traveller of life. But based on whatever I learned about life so far, I would say, take that step now that you are always thinking about but never had the courage to do so. Well, honestly! What could happen in the worst case? Your life won’t end there, right? Then go for it, please!

In the worst case, you will fall. But even if you fall and things didn’t work out you will still learn something. Only because you have one way in front of you it does not need to be the right one. Life sometimes takes us to different destinations. Way far away from what we expected. And you know what? That’s beautifully perfect. 

Please, stop finding excuses for not wearing that amazing red dress. If you love it, then wear it. 

If you fear you are growing old, then let me tell you, growing older is a privilege. And we should treat every wrinkle like a treasure. You are perfect the way you are. Start complimenting yourself and others because what else can make someone happier than receiving a sincere compliment? 

Get up and live life! Create an identity for yourself beyond your job role. You are not what you do professionally. It does not have to be that way, always. 

We have got one life. Let’s please not spend it only trying to fit in, doing things only for validation and acceptance. We can do better than that by finding and living our own purpose.  

And if you are still not convinced, let me stop with a small story. When I travelled through Cuba in 2019, a wise old lady told me; “Darling, always count your age by the numbers of memories, not by the numbers of years.” That has stuck with me and it always brings a smile on my face whenever I ponder upon my journey of life. 

So forget about your age, forget about every number you believe defines you and live your life to the fullest.

You can.

You will.

End of story.

Go, make it happen while I make mine happen. 

And oh, here is to my 32nd birthday. Cheers!

Lots of Love,


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Mind your tongue

Your language has power – use it wisely.

Language shapes the way we think. When we talk, we don’t only talk to each other. We use our language. It doesn’t matter where you are from and which national language you are using. What matters is how we use our language for ourselves and others.

How do you want to talk about yourself? And why can’t you use the same words of kindness, and love for yourself as you use for others?
Currently, I learned a lot about Emotional Intelligence and it made me even more aware of how important our language and the communication skill is. If it is in a small conversation like we have it at the coffee kitchen in our offices or a debate in front of 1000 People. How we use our language is how we present ourselves to the world. And it makes no difference if you are talking in person or writing it. Wrong words or the wrong use of words can hurt people anyway.

Are you mindful of the language you use? What is okay and what is not? Have you ever thought about how you communicate with people and how it could make them feel? Are we in some topics specifically walking on toes to just not make any mistake but forget about how we offend others by talking without caring our language?

Do you know there is already a movement of its kind that encourages people to be mindful of the language they use? Have you heard of “inclusive language”? I too was unaware, until I stumbled upon it and the idea itself impressed me a lot.

An active way of doing it is choosing inclusive language as a solution.
I would like to start with the definition of inclusive language.
It is the language that proposes to avoid the use of certain expressions or words that might be considered offending or alienating to particular groups of people.

Now to dive into this topic we need to go closer into these words and their use. Because what word we use is a decision, not only a habit. We own 171’146 words in current use in the English language according to the Oxford English Dictionary. So why do we only use the one we know for certain things without thinking twice about their meaning.

Did you know, your words can be hurtful? Can make you less approachable? Might be offensive?

Can create an inclusive environment? Can we promote kindness and compassion?

To give you some examples of what I am talking about and let me start with a negative example.

I know a beautiful autistic boy but, I still love him.

What sounds wrong in this sentence? What feels wrong for you? All in all, it is not a bad sentence, it is not meant to hurt anybody, not the boy, not his family, actually no one. What do you think, why it will still hurt him? Why he might feel he is doing wrong or feeling unwanted? Let me explain.

Does it matter if he is a boy or a girl? Why can’t I just say I know a beautiful boy and I love him? Does his disability makes such a big change if I love him or not?
No one in the entire world should be called by his disability or be reduced to it. Did this sweet innocent child choose autism? No, of course not.
And then there is this one small word which changes the whole meaning. BUT. If you think about yourself, how many times someone used this small word and it hurt you. Deeply. I love you BUT. You did a great job BUT. Language can hurt, even if we are not wanting to hurt. It can happen. mistakes can happen.

So let me rephrase this sentence now in two versions. First version if it needs to mention autism and also here I want to admit it is good to talk about it, to make the world aware of it to make these important topics normal and include them in our knowledge and share awareness. It is needed to, but it is important, to use the right language. Because no Person with autism (or anything else that troubles the person dealing with it) deserves to be reduced on that. The second Version is without mentioning that, showing the meaning for the first sentence in inclusive language.

I know a beautiful child who has autism, and I love this child endlessly.
I know a beautiful child whom I love endlessly.

Do you feel the difference? Now that we removed this negative meaning and pointing out to something that isn’t needed because it is painful.

Words may not intend to exclude or hurt others but mistakes can be made. And these mistakes can have a significant impact on other people. So it is important to be mindful of how we communicate to help create a supportive and inclusive environment.

Try it for yourself, how does it makes a difference for you and for others in being aware, what language you use. I would love to hear your story or experience in the comments below, but please in the inclusive language if I may ask you.

Thank you, dear reader, for giving me your time today, I hope I could give you something to take with you on your journey.

Love what you do,

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Kissing 2020 a goodbye with moist eyes and a smiling face

This year was truly special to everyone. The world turned upside down in a way we were never aware of. And that is not only because of Covid which changed everything in 2020.

For those whom we lost and those who have lost.

In the early  2020 the world lost wonderful souls in an helicopter accident. Two of these beautiful souls  were Kobe Bryant and his daughter Gigi Bryant. To me, it was a huge shock since I adored Kobe Bryant for a long time. He was such an inspiration not only on the basketball court but also as a human being. This accident that  took these souls away too soon also changed my outlook towards my own life. 

“Everything – negative, pressure, challenges- is all an opportunity – for me to rise.” 

This quote from Kobe Bryant will forever inspire me. 

And yes, he lives in thousands of hearts and his message has to be spread over and over again. I won’t stop following my way until I reach what I have set in my mind. An inspiration is gone but his spirit is still here. 

On April 4th, a beautiful woman gave birth to wonderful baby girl named Sara. – who was born still. This unexpected loss, the shock and the pain that followed again showed me how thankful we should be for what we got. She is a true inspiration, while she is healing she is still able to share love and joy and she inspires me everyday. To all of those who lost someone this year I want to say, you are in my thoughts and prayers.

2020 will forever be remembered. It is a year full of ups and downs. A year we never really thought could happen. This year challenged us in many ways.


Meetings were done remotely and “You are on mute” isn’t just a phrase anymore. Homeoffice isn’t just fun while staying at home instead of our offices. For some of us felt like small private heaven initially but  turned out to be the opposite for some of us.

What are your experiences? Let’s play a small game? challenge. Share your best Homeoffice picture of 2020 and use the hashtag #homeoffice2020


I am happy and proud to be a part of the masquerade 2020. I don’t want to miss telling my kids in a few years what was happening when the world turned upside down. This wonderful world has been through way more than this and it always found a way to heal. But we also got a warning. We have to be careful for, our loved ones and the environment.

But this time is also painful, we are far  from our loved ones and that’s why it is even more important to ask each other, “How are you?” 


Travelling, meeting friends, visiting a concert, was just not possible, many plans got cancelled. It might be tearful and sad but we should be grateful for what we got. For me, this year had a lot  to offer. I took a step into a whole new world, I have never been before.

Personally I want to say “Thank you” to all our health care workers around the world who are fighting this pandemic.Thank you for staying strong. 

A lot of things broke my heart this year, but exactly these things also gave me strength. The will not to give up and the power to keep going on, even when the destination was undecided. This year has been hard but I am thankful to be here and to make this experience and grow.

This whole new world

In August I got an opportunity to work for Test Master Academy.

At the Test Masters Academy Test Leadership Conference I got the opportunity to write about my personal experience.

After these amazing sessions, I led my own Interview Series for TMACL2020 with speakers.

After a whole month of writing about the conference and interviewing amazing speakers I got another opportunity to write an article for Tea Time with Testers magazine titled 

“Do we need Batman if we have Testers?” 

This experience awakened my passion for writing which I always loved and did with so much passion and that’s the main reason why I am sitting here today writing this first Blog.

Did my first conference talk  for #testflix 

This came to be while I was expecting it the least. I got another chance and I did my first ever public talk.

I remember the day, when I got the message on 10th September 2020, asking if I wanted to be a part of the Testflix Bing  in November 2020. All I had to do was to make an 8 min video about a topic I found important. Well I am not a tester by profession. So I felt pretty overwhelmed. What could  I talk about? What topic would help a tester? Why should someone even want to listen to my talk? But I didn’t hesitate and agreed to present my talk. It could not  be that hard right? I came up with topic which I found important for testers but was not much talked about – Emotional Intelligence. What an honour for me to start something completely new with The Test Tribe.

The topic I chose is really close to my heart and in 2021 you will hear more about it from me, so stay tuned.

It was a blast being a part of this amazing and one of its own kind event. 

All in all I want to say Thank you 2020,

for all the lessons you taught me, good and bad. For slowing down and giving us a little bit of silence. For bringing up new opportunities and a fresh start. 

For teaching me that in every negativity we can find something beautiful. We just need to look closer and open our hearts.

For changing my mind and showing me new ways. For making me realise what I truly need to be grateful for.

Thank you 2020, without you there would be so much missing.

Hello 2021! I am totally ready for you.

Cheers to you and Happy New Year. Stay safe and Love what you do. 



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